Privacy Policy
1. Information We Collect
We collect the following types of information when you use our services:
- Personal identification information (name, email, address, phone number)
- Shipment details (parcel contents, destination, tracking information)
- Payment information (credit card details, billing address)
- Other data necessary to process your request or provide services
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and complete your shipments
- To provide customer support and respond to inquiries
- To process payments and manage your account
- To comply with legal and regulatory requirements
- To enhance our services and improve customer experience
3. Sharing of Information
Sky Express may share your information with third parties in the following circumstances:
- With service providers, including logistics partners, customs authorities, and payment processors, to facilitate delivery and related services
- If required by law or legal process, such as responding to court orders or subpoenas
- With business partners for marketing and promotional purposes (only if you have given consent)
4. Data Security
We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Cookies and Tracking
We may use cookies and other tracking technologies to enhance your experience on our website, including tracking usage patterns, preferences, and interactions with our services. You can control cookie settings through your browser.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal data, subject to certain conditions
- Object to or restrict the processing of your personal data
7. Retention of Data
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us at Click Here!